Linko

Linko Privacy Policy

Products covered: Linko (Shengzi) mobile app (Android / iOS) and web version (the "App")

Operator: Shenzhen Lianni Information Technology Co., Ltd. ("we", "us")

Effective date: September 29, 2026  |  Last updated: October 8, 2026  |  Version: v2.1

Linko is an AI Agent task workspace that, with the help of large language models and external tools, assists you with information retrieval, material organization, data analysis and document generation. We understand the importance of your personal information and will, in strict accordance with applicable laws and regulations, take appropriate security measures to protect it. This policy explains:

1. Personal Information We Collect and Use

We follow the principle of data minimization and collect only the personal information necessary to provide our features:

CategoryExamplesWhen and why
Registration & login Username, nickname, encrypted password (salted hash, never stored in plaintext) Provided by you. To create your account, verify identity and sign you in
Enterprise & organization Company name, enterprise code, invitation code, member role Provided by you or your admin. To create or join an enterprise workspace and manage permissions
Task & content Task goals and conversations you enter, images/documents you upload, steps, conclusions and results generated during execution, long-/short-/working-term memory Provided by you or generated when you use features. To plan, execute and deliver tasks, show history, and provide memory and personalization
Runtime & logs Session and execution traces, audit records, error and crash information, request identifiers Collected automatically. For troubleshooting, security auditing, stability and service improvement
Device & network Device name (brand and model), OS type and version, screen parameters, language and time zone, network type, IP address, locally generated anonymous device identifier Collected after you agree to this policy. For device management ("My Devices"), account security risk control and compatibility. Before you agree to this policy, we do not read this information
Subscription & transactions Plan purchased, order number, amount, payment channel, payment status, subscription term; payer name and account you provide for manual activation Provided by you or generated in transactions. For order verification, entitlement delivery and reconciliation
Feedback & contact Feedback content, screenshots, contact details you provide Provided by you. To handle feedback and customer service requests

Note: We do not collect your ID number, bank card number or payment password; payments are processed by third-party payment channels. The App does not contain third-party advertising SDKs and does not track you across apps. If we add new categories of processing in the future, we will inform you and obtain your consent as required by law.

2. How We Use Your Personal Information

  1. Provide core features: understand and execute your tasks, and generate, display and save results;
  2. Memory and personalization: better tailor responses using your tasks and memory (long/short/working term). You can view, edit or clear memory in the App at any time;
  3. Security and risk control: detect abnormal logins and operations, prevent risks and audit high-risk actions;
  4. Service improvement and diagnostics: analyze runtime logs and errors to fix issues and improve the product;
  5. Orders and subscriptions: verify orders, deliver entitlements and reconcile accounts;
  6. Customer service and dispute handling: verify and handle your feedback, complaints and inquiries;
  7. Legal obligations: retain records as required by laws and regulations.

We do not use your personal information for advertising. If we need to use it for purposes not covered by this policy, we will obtain your separate consent.

3. System Permissions

We request permissions only when you actively trigger the relevant feature. Declining a permission affects only that feature:

PermissionWhenPurpose
CameraWhen you change your avatar, take and upload photos/documents, or scan codesCapture the photo you choose to upload to a task or as your avatar
Photos / storageWhen you select images or files to upload, or save generated contentRead the files you select or save content locally
MicrophoneWhen you use voice inputConvert speech to text for faster input
Network & network stateWhile the App is runningCommunicate with servers and detect connectivity

You can turn permissions off in your device settings at any time. Disabling them may make the corresponding features unavailable but does not affect others.

4. Third-Party Services and SDKs

To provide our services, we integrate the following third-party services. We assess their security practices and require them to protect your personal information in accordance with this policy and applicable law:

Name / typeProviderPurposeInformation involved
DCloud uni-app engine Digital Heaven (Beijing) Network Technology Co., Ltd. Base runtime environment of the App To improve engine quality, the engine may itself collect device information (brand and model, OS version, screen parameters, network type, IP address, User Agent, language, time zone, anonymous device identifier, etc.) and app information (app name, package name, version, crash stacks) to troubleshoot faults. See https://dcloud.io/license/appprivacy.html
Cloud services (uniCloud / Alibaba Cloud) Alibaba Cloud Computing Co., Ltd. and affiliates Data storage and cloud computing Your account and business data, protected under this policy and cloud service agreements
LLM services The LLM provider configured by your environment administrator (e.g., DeepSeek) Generate task plans, reasoning and results Task content you enter and the context necessary to complete the task
Web search / fetch Relevant search engines or target websites Complete web retrieval tasks you initiate Search keywords, target URLs and basic request information
Notification services Webhook recipients configured by you or your admin (e.g., collaboration tools, email providers) Send task notifications you enable Notification content (e.g., task completion alerts)
Code hosting / knowledge base (if enabled) GitHub, Notion, etc. Complete connector tasks you initiate Parameters and content necessary to complete the operation
Payment services (if enabled) WeChat Pay, Alipay, app store billing services (e.g., Google Play) and other payment institutions Process subscription payments Order and payment result information (we never obtain your payment password)
Speech recognition (system capability) Your device OS or its speech service provider Speech-to-text (only when you use voice input) The voice content you actively provide

Except as described in this policy or required by law, we do not sell, rent or otherwise provide your personal information to third parties. Shared information is limited to the minimum necessary for the relevant feature. Third-party services' privacy practices are governed by their published privacy policies.

5. Storage and Protection

  1. Location and international transfers: Our servers are located in mainland China, and your personal information is stored in cloud environments we use (Alibaba Cloud). If you are located outside mainland China, your personal information will be transferred to and processed in mainland China. We will take measures required by applicable law to protect your personal information; where applicable law imposes specific requirements (such as obtaining your consent or implementing appropriate safeguards), we will comply accordingly.
  2. Retention: We retain personal information only as long as necessary for the purposes described in this policy, after which we delete or anonymize it. After you close your account, we delete or anonymize associated data in accordance with the Account Deletion Notice, unless otherwise required by law.
  3. Security measures: We adopt industry-standard measures, including end-to-end HTTPS/TLS encryption in transit, salted-hash storage of passwords, strict access control and least privilege, audit trails, and regular security assessments and drills.
  4. Security incidents: In the event of a data breach, tampering or loss, we will activate our emergency plan, take remedial measures, and notify you and regulators as required by law.

6. Sharing, Transfer and Public Disclosure

  1. Sharing: We share your personal information only: (a) with your explicit consent; (b) as necessary for the features listed in Section 4; (c) as required by laws or compulsory requests from judicial or administrative authorities; (d) as necessary to protect the public interest or your personal safety or property.
  2. Entrusted processing: Cloud providers and other processors may process information only on our instructions, under strict confidentiality and security obligations.
  3. Transfer: We do not transfer your personal information. If a merger, split, restructuring or bankruptcy requires transfer, we will inform you of the recipient's name and contact details and require the recipient to remain bound by this policy; otherwise we will obtain your consent again.
  4. Public disclosure: We do not publicly disclose your personal information, except as required by law.

7. Your Rights

To the extent permitted by law, you have the following rights:

  1. Access and copy: view your personal information in the App at any time and use "Export My Data" to obtain a copy;
  2. Rectification: edit your nickname, memory and settings in the App, or contact us to correct inaccurate information;
  3. Deletion: delete session records and memory in the App (batch deletion supported). We will also delete information beyond the retention period or after you withdraw consent;
  4. Withdraw consent: turn off permissions in your device settings or stop using the relevant features. Withdrawal does not affect the lawfulness of processing before withdrawal;
  5. Close your account: close your account in the App via "Me → Account Security → Close Account", or email us as described in Section 10. After closure we delete or anonymize your account and associated data;
  6. Portability: obtain a structured copy via "Export My Data" or request transfer by email as permitted by law;
  7. Complaints: if you believe your rights have been infringed, contact us as described in Section 10; we will respond within 15 working days. You may also complain to the competent authorities.

8. Minors

The App primarily serves adults with professional task-processing services. If you are a child under 14, please read this policy and use the App only with the consent and guidance of your guardian. Guardians are responsible for the child's use of the App and submission of personal information. If you are a guardian with questions about a minor's personal information, or wish to exercise related rights, please contact us as described in Section 10. We do not knowingly collect children's personal information; if we learn that we have, we will delete it as required by law.

9. Updates to This Policy

We may revise this policy from time to time. We will not reduce your rights under this policy without your explicit consent. For material changes, we will notify you prominently via in-app pop-ups or announcements; your continued use of the App constitutes acceptance of the updated policy. If you disagree, you may stop using the App and contact us to close your account.

10. Contact Us

If you have any questions, comments, complaints or suggestions about this policy or personal information protection, please contact us:

We will respond within 15 working days after receiving your request. To protect your information, we may first verify your identity.

11. Appendix: Additional Notices for Users Outside Mainland China

The sections above also apply to users outside mainland China. For such users, the following additional notices apply:

  1. Data location and international transfers: Our servers are located in mainland China. If you are outside mainland China, personal information you provide while using the App will be transferred to and processed in mainland China. We will take measures required by applicable law to protect your personal information; where applicable law imposes specific requirements, we will implement the corresponding mechanisms (for example, obtaining your consent or providing appropriate safeguards).
  2. Users in the EEA, the UK or Switzerland: We process your personal information on the following legal bases: performance of our contract with you (providing the App), your consent (e.g., use of camera or microphone permissions), and our legitimate interests (security and service improvement). You have the right to access, rectify and erase your personal information, to restrict or object to processing, to receive a portable copy, and to withdraw your consent at any time; you also have the right to lodge a complaint with your local data protection supervisory authority. You may exercise these rights as described in Section 10.
  3. Users in the United States (including California and other states with applicable privacy laws): You may request to know the categories and sources of personal information we collect, request deletion or correction of your personal information, and obtain a portable copy. We do not sell your personal information and do not conduct cross-context behavioral advertising. You or your authorized agent may submit requests as described in Section 10; we will respond within the time required by law and will not discriminate against you for exercising your rights.
  4. Minors: Where local law sets the digital age of consent below 14 (for example, 13 under the U.S. Children's Online Privacy Protection Act), local law prevails in that region. We do not knowingly collect personal information from children below the applicable digital age of consent; if we learn that we have, we will promptly delete it.
  5. Language versions: This policy is available in Chinese and English. The Chinese version is available via the link at the top right of this page (https://privacy.ilovinu.com/).

Effective: September 29, 2026 · Last updated: October 8, 2026 · Version v2.1
Shenzhen Lianni Information Technology Co., Ltd.